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Managing Ego States


Learning Objectives

  • An ego can be a very fragile commodity, but in business it can also be a wilful cannon capable of causing widespread disunity.
  • In any given situation of top-weight talents and able intellects how can you sublimate the potential divisiveness of unstable egos and harness them all together as positive influences for good within the organisation?
  • Get to grips with the tool of Transactional Analysis and see why it is important in enabling you to assess the impact of all aspects of internal leadership.
  • Learn how to identify the cause of different ego states & dialogue patterns.
  • Understand what triggers may lead to the adoption of a non-complimentary ego state.
  • Establish strategies that will allow you to manage ego state behaviours when communicating with and influencing others.
  • Learn to recognise the typical patterns of objections and how to read what is meant from what is being said.
  • Master the skills of defusing potentially explosive verbal situations and steer outcomes to achieve what it is that you need.
  • Understand a range of common objection types and learn how to manage them in effective, useful and non-confrontational ways.
  • Recognise familiar ego types and prepare strategies to deal with them.

Transformation Modules


Relevance

Every business needs able, enthusiastic and inspired leaders and no business ever goes far without them.

But, equally, no business can survive when egos are rampant.

When you understand the cause of egoism you can implement the appropriate and necessary coping strategies to temper egos and turn them into valuable team and business contributors.

The harmony of a business and its ultimate success is directly attributable to the harmony of the team from the boardroom to the basement.

An untamed ego is a danger that unless checked possesses the power to decimate and destroy.